Contacting Technical Support:  E-Mail support for Inland Products is available: 24 / 7 When contacting technical support by email, please provide as much information about your computer system and the Inland Products part/stock number. goto: http://inlandus.com/techsupport/Please allow 12-24 hours for a reply. Please NOTE: If your ISP and/or email requires approval to prevent spam, then it is your responsibility to add my email address to your approved email addresses before we can reply. Telephone Support for Inland Products is available: Monday - Friday Hours Vary When you call technical support you must be able to provide the Inland Products part/stock number, the operating system your are running on your computer and any other information you know about your computer system. If you leave a message we suggest you also send an e-mail: techsupport@inlandproduct.com Telephone Contact Information: Toll Free: 800.378.1951 x101 Direct Line: (714) 525-9800 x101